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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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The Role of AI in Improving Customer Engagement Strategies
Demystifying AI: Understanding Its Impact in Today's Business World
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Read Bitrix24 articles posted by our team and guest writers

All categories
Boost Sales with CRM
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Find the Perfect Tool
Small Biz, Big Tech: SMBs Riding the AI Wave to Success
Small Business Growth
Small Biz, Big Tech: SMBs Riding the AI Wave to Success
See how SMBs use AI to grow and streamline operations. Learn from real case studies and explore tools like Bitrix24 to transform your business.
10 min
Real Stories, Real Impact: Businesses Thriving with AI Innovation
Power of AI, ML & Big Data
Real Stories, Real Impact: Businesses Thriving with AI Innovation
Explore real-life case studies of businesses using AI to boost sales, streamline operations, and drive growth.
12 min
Project Management 2.0: When AI Takes the Helm
Goal-Oriented Project Management
Project Management 2.0: When AI Takes the Helm
Learn how AI transforms project management—from smart planning to real-time insights—and how tools like Bitrix24 boost efficiency, accuracy, and strategic focus.
10 min
Marketing Alchemy: Turning Customer Data into Gold with AI
Data-Driven Marketing
Marketing Alchemy: Turning Customer Data into Gold with AI
Learn how AI turns customer data into insights, powering smarter marketing strategies and personalized campaigns for growth.
11 min
E-Commerce Evolution: How AI is Redefining Online Shopping
Sales & revenue growth
E-Commerce Evolution: How AI is Redefining Online Shopping
Explore how AI is revolutionizing e-commerce with personalized shopping, efficient support, and robust security for a seamless online experience.
11 min
Humanizing AI: How Artificial Intelligence is Making Customer Service More Personal
Customer Success
Humanizing AI: How Artificial Intelligence is Making Customer Service More Personal
Learn how AI makes customer service faster, smarter, and more personal. Discover tools that blend efficiency with empathy and explore the Bitrix24 advantage
11 min
Waterfall Model for Software Development Processes, Waterfall VS Agile
Goal-Oriented Project Management
Waterfall Model for Software Development Processes, Waterfall VS Agile
Explore the benefits of Agile over Waterfall, focusing on team self-organization and customer satisfaction to enhance project delivery.
12 min
Effective Employee Retention Strategies to Help Keep Valuable Employees
Team & HR Growth
Effective Employee Retention Strategies to Help Keep Valuable Employees
Uncover the secrets to building a supportive workplace culture that prioritizes employee retention and drives long-term success.
14 min
10 Alternatives to Otter.ai for Meeting Transcriptions
Power of AI, ML & Big Data
10 Alternatives to Otter.ai for Meeting Transcriptions
In this article, we’ll explore ten exceptional alternatives designed to help you create comprehensive AI meeting notes, boost productivity, and keep multilingual teams on the same page.
12 min
10 AI-driven tools for workforce planning
Power of AI, ML & Big Data
10 AI-driven tools for workforce planning
In this article, we’ll explore how integrating AI-driven tools for workforce planning unlocks new opportunities for smarter decision-making, strategic foresight, and improved efficiency to keep you and your team ahead of the curve.
11 min
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