Read Bitrix24 articles posted by our team and guest writers

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E-Commerce Evolution: How AI is Redefining Online Shopping

Explore how AI is revolutionizing e-commerce with personalized shopping, efficient support, and robust security for a seamless online experience.

11 min

Customer Success

Humanizing AI: How Artificial Intelligence is Making Customer Service More Personal

Learn how AI makes customer service faster, smarter, and more personal. Discover tools that blend efficiency with empathy and explore the Bitrix24 advantage

11 min

Goal-Oriented Project Management

Waterfall Model for Software Development Processes, Waterfall VS Agile

Explore the benefits of Agile over Waterfall, focusing on team self-organization and customer satisfaction to enhance project delivery.

12 min

Team & HR Growth

Effective Employee Retention Strategies to Help Keep Valuable Employees

Uncover the secrets to building a supportive workplace culture that prioritizes employee retention and drives long-term success.

14 min

Power of AI, ML & Big Data

10 Alternatives to Otter.ai for Meeting Transcriptions

In this article, we’ll explore ten exceptional alternatives designed to help you create comprehensive AI meeting notes, boost productivity, and keep multilingual teams on the same page.

12 min

Power of AI, ML & Big Data

10 AI-driven tools for workforce planning

In this article, we’ll explore how integrating AI-driven tools for workforce planning unlocks new opportunities for smarter decision-making, strategic foresight, and improved efficiency to keep you and your team ahead of the curve.

11 min

Effective Team Communication

How to Address Communication Barriers in Diverse Teams

Here, we’re going to briefly look at the root causes of communication barriers, before unveiling the team collaboration tools and communication strategies that help you not just survive, but thrive in the modern multicultural workplace.

12 min

Power of AI, ML & Big Data

6 Ways AI is Revolutionizing Telemarketing Strategies

We’re going to explore six innovative ways AI is revolutionizing telemarketing strategies. This article will cover improved customer insights, streamlined operations, boosts in agent performance, and automated calls, which reduce the time you spend on each lead while increasing the likelihood of a deal.

11 min

Team & HR Growth

Quiet Quitting is real. Why it’s a problem for businesses and how to deal with it

In this article, we’ll explore how quiet quitting affects your business and how to spot the early warning signs. Most importantly, we’ll detail quiet quitting solutions to help your organization reconnect with disengaged team members and bring them back into a culture of motivation and purpose.

11 min

Boost Sales with CRM

Exploring CRM Innovations: Transforming Customer Engagement with Technology

Whether you need to up your customer engagement game or put clear daylight between you and your competitors, we’ve compiled a list of the latest CRM software trends that leverage CRM automation, AI, and synchronized data to connect with customers in ways that feel timely, relevant, and personalized. Learning how to get the most out of them is your first step to setting new standards for advanced customer engagement.

12 min

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