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12 tips for an effective customer service case management

Customer service is never an easy ride. With so many moving parts and unexpected events round every corner, managers are constantly on the lookout for ways to make life simpler. That's why we've compiled 12 tips for effective customer service case management.

10 min

Goal-Oriented Project Management

How to run an effective brainstorming session

We’ve put together a definitive guide that helps you structure, manage, and follow up after brainstorming sessions in a way that will make you want to do it every week. So buckle up and find out how to turn your boring meetings into dynamic ideation sessions that foster solutions.

10 min

Boost Sales with CRM

5 Must-Have CRM Reports, to Get the Best Out of Your System

If you have a CRM, you should use it to generate reports to assess the efficiency of your team, make improvements and maximize your profit. Read more about the five most important types of CRM reports that should come in handy for any industry. Plus, a step-by-step guide on composing custom reports.

9 min

Goal-Oriented Project Management

How to Create Your Own Knowledge Base in the Company

A knowledge base is a digital library where users can find answers to all the questions they might want to ask about your products, services, brand and company. How to create an excellent knowledge base for your business to boost your customer satisfaction? Which software to use?

16 min

Boost Productivity

10 tips to create your weekly work from home plan

When the line between your home and your office begins to blur, it’s easy to fall into bad habits. That’s why we’ve compiled 10 practical tips to create your very own working from home plan.

9 min

Goal-Oriented Project Management

What Is an Agile Product Owner and What Do They Do?

As soon as the company takes off, it would be wise to hire a product owner. Two-thirds of companies that switched to Agile admit that this methodology enabled them to boost their efficiency. In this article, we'll talk about who an Agile product owner is and why you should include them in your staff.

14 min

Data-Driven Marketing

Examples of Effective Calls-to-Action That Work

CTAs enable companies to boost sales, get to know their audience better and strengthen their bonds with consumers. In this article, we'll analyze the best call to action examples that should inspire you to create your own efficient CTAs.

16 min

Sales & revenue growth

How to Build a Sales Pipeline from Scratch: Step-by-Step Guide

To visualize your business' sales process, you should build a pipeline. It should boost the efficiency of your sales teams and help you to maximize your profit. From this article, you'll get to know how to create a top-notch sales pipeline. This information should come in handy for companies of any size and industry.

7 min

Goal-Oriented Project Management

6 Strategies to overcome the fear of failure as a leader

Most of us succumb to the pressures around us. It’s nothing to be ashamed of, but you can take things to the next level by overcoming them. That is why we’ve put together a guide on how to overcome fear of failure in business. Read on to equip yourself with the tools to put you in the best position for success.

9 min

Inspiring Leadership

7 Gamification strategy tips & techniques for businesses

Implementing gamification takes up a lot of resources for planning and successful execution. That is why we’ve put together 7 gamification strategies that will make a positive impact all across your business.

10 min

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