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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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The Role of AI in Improving Customer Engagement Strategies
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Read Bitrix24 articles posted by our team and guest writers

All categories
Boost Sales with CRM
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Find the Perfect Tool
Master the Art of Seamless Travel Management: 7 Expert Tips for Businesses Handling Client & Event Trips
Goal-Oriented Project Management
Master the Art of Seamless Travel Management: 7 Expert Tips for Businesses Handling Client & Event Trips
Mastering the art of seamless travel management is essential when you’re involved in handling client and event trips. Nowadays, the market is full of tools and features to make travel management increasingly easy, meaning businesses can offer a smooth and enjoyable service to customers.
11 min
Streamlining Tasks and Project for Growth with CRM Automation
Boost Sales with CRM
Streamlining Tasks and Project for Growth with CRM Automation
Let's explore how CRM automation can help businesses streamline their processes, the benefits of using CRM automation, and how to implement it effectively to drive growth and success. But first, what is CRM automation?
10 min
Unveiling the Power of CRM and Marketing Automation: A Comprehensive Guide
Data-Driven Marketing
Unveiling the Power of CRM and Marketing Automation: A Comprehensive Guide
The marketing automation type statement, as a rule, is an effective judgment for the process promoting various deals in the sales pipeline.

12 min
9 Essential Team Leadership Tips For Your Rookie Team!
Inspiring Leadership
9 Essential Team Leadership Tips For Your Rookie Team!
Let's explore essential team leadership tips that will help you transform your rookies into valuable assets and guide your team toward triumph.
9 min
Managing and Monitoring Employee Performance in Remote Work Scenarios
Boost Productivity
Managing and Monitoring Employee Performance in Remote Work Scenarios
In this post, we will explore remote workforce management and provide insights on overcoming the challenges of remote work.

10 min
Win Over Your Customers: 5 Outstanding Customer Support Strategies Every Small Business Needs!
Customer Success
Win Over Your Customers: 5 Outstanding Customer Support Strategies Every Small Business Needs!
Here are five outstanding customer support strategies that every small business owner and freelancer needs to implement. So if you want to reap the benefits of making your customers feel valued and well taken care of, read on!
11 min
7 Must-Try Business Expense Tracking Tips (Transform Your Small Business Finances)
Small Business Growth
7 Must-Try Business Expense Tracking Tips (Transform Your Small Business Finances)
In this article, we'll share seven must-try business expense tracking tips that will help you streamline your workflow, make smarter financial decisions, and ultimately, elevate your small business finances to new heights.
10 min
10 Essential Tips for Using CC and BCC in Emails
Data-Driven Marketing
10 Essential Tips for Using CC and BCC in Emails
For email users, abbreviations such as BCC and CC crop up quite often, and you may well find yourself asking "What is their special feature?"
10 min
How to Become a Digital Entrepreneur: 9 Tips to Start Your Online Business
Small Business Growth
How to Become a Digital Entrepreneur: 9 Tips to Start Your Online Business
From discovering your niche and mastering digital marketing to fostering strategic partnerships and prioritizing cybersecurity, these tips will equip you with the knowledge and tools needed to build a thriving online business.
11 min
Sales Management Ultimate Guide: Process, Best Practices, & CRM
Sales & revenue growth
Sales Management Ultimate Guide: Process, Best Practices, & CRM
Discover effective sales management strategies, best practices, and resources to boost your team's performance. Read our Sales Management Guide now.
14 min
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