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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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The Role of AI in Improving Customer Engagement Strategies
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Read articles on CRM from Bitrix24

All categories
Boost Sales with CRM
Sales & revenue growth
Data-Driven Marketing
Customer Success
Power of AI, ML & Big Data
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Enterprise Solutions
Find the Perfect Tool
Maximising Efficiency in Small Businesses: How Bitrix24 Can Transform Your Workflow
Boost Sales with CRM
Maximising Efficiency in Small Businesses: How Bitrix24 Can Transform Your Workflow
When resources are limited, efficiency is paramount. Find out how Bitrix24 can transform your workflow and turbo-charge your growth.
13 min
Bitrix24 for Healthcare: Streamlining Patient Management and Communication
Boost Sales with CRM
Bitrix24 for Healthcare: Streamlining Patient Management and Communication
From solo practices to large healthcare facilities, explore how Bitrix24 can be tailored to revolutionize your patient management and communication.
10 min
Leveraging Bitrix24 for Effective Lead Management
Boost Sales with CRM
Leveraging Bitrix24 for Effective Lead Management
Explore the benefits of Bitrix24 in streamlining lead management. Capture, track, and nurture leads to enhance your sales process and drive business growth.
10 min
Bitrix24 for Educational Institutions: Tailoring CRM for Academic Needs
Boost Sales with CRM
Bitrix24 for Educational Institutions: Tailoring CRM for Academic Needs
Bitrix24 is more than just a workspace for business. Read how it can be tailored to enhance the operations of educational institutions too.
11 min
Bitrix24 vs. Zoho CRM
Boost Sales with CRM
Bitrix24 vs. Zoho CRM
This comparison dissects Bitrix24 vs. Zoho CRM, examining everything from user interface and functionality to pricing, support, and security, so you can choose the platform best placed to delight your customers and deliver for your bottom line.
11 min
Customer Data Platform (CDP): Comprehensive Guide
Boost Sales with CRM
Customer Data Platform (CDP): Comprehensive Guide
Management by customer relationships (CRM) and Platform of client data (CDP) are two basic systems of marketing and sales that collect and manage data about clients. First, let us understand how each system presents itself, and we will find the differences between the CRM and CDP of the systems.
17 min
Top CRM Tools for the Manufacturing Sector: Where Bitrix24 Stands
Boost Sales with CRM
Top CRM Tools for the Manufacturing Sector: Where Bitrix24 Stands
Explore the best CRM tools for manufacturing, focusing on where Bitrix24 stands in terms of features, efficiency, and functionality.
10 min
Top 7 CRMs for Startups
Boost Sales with CRM
Top 7 CRMs for Startups
Uncover which platforms offer the best features, affordability, and scalability to support your growing business and enhance customer relationships.
11 min
Optimising Project Management in Construction: The Role of Bitrix24
Boost Sales with CRM
Optimising Project Management in Construction: The Role of Bitrix24
Discover how Bitrix24 transforms project management in construction, streamlining workflows, enhancing collaboration, and increasing efficiency for better project outcomes.
10 min
Leveraging Bitrix24 in Real Estate for Enhanced Client Interaction
Boost Sales with CRM
Leveraging Bitrix24 in Real Estate for Enhanced Client Interaction
Discover how Bitrix24 transforms real estate client interactions, streamlining communication and optimizing lead management for superior client relationships.
11 min
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