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CRM
CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Free Twilio Alternative

Using Bitrix24 as free Twilio alternative
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What makes Bitrix24 better than 99% of other solutions on the market?

Replaces all your current SaaS solutions
Free forever for unlimited users
Easy to migrate your data from other systems
100% flat fee: predictable costs, no per-user pricing
Used, loved, and trusted by 15.000.000 users
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Using Bitrix24 as free Twilio alternative


Twilio is one of the most powerful cloud telephony platforms currently available on the market. Twilio reviews are overwhelmingly positive and Twilio pricing is very reasonable.

If you are looking for a free Twilio alternative, Bitrix24 offers you a number of advantages, other than the zero price. First, Bitrix24 is available both in cloud and on-premise, with API/REST API available for both and open source code available for the self-hosted editions.

Second, Bitrix24 is ready to use in just 30 seconds with minimal setup – you don’t need to integrate anything. All telephony features, such as the ability to rent local or toll-free phone numbers, set up work hours, call recording, internal extensions, forwarding/transfer/queues/voicemail, SIP phones, etc. are available to you out of the box.

Third, Bitrix24 comes with free fully-featured CRM and sales automation system, which means that you can have a free call or contact center and pay only for outgoing calls.
Frequently Asked Questions

What is Bitrix24?

Bitrix24 is an all-in-one collaboration platform with a wide range of tools, including CRM, project management, communication, and time tracking, for businesses.

Why should I consider a Twilio alternative?

Alternatives to Twilio may offer better pricing, a more comprehensive set of features, or easier integration with existing systems, making them a more suitable choice for specific business needs.

How is Bitrix24 a free Twilio alternative?

Bitrix24 offers a free plan with a set of communication tools such as voice calls, SMS, chat, and video conferencing, making it a cost-effective alternative to Twilio for businesses seeking a comprehensive collaboration platform.

What are the main features of Bitrix24 as a Twilio alternative?

Bitrix24 provides communication tools like voice calls, SMS, chat, and video conferencing, as well as a CRM, project management, document management, and time tracking features, making it a versatile platform for businesses.

Can I integrate Bitrix24 with other tools?

Yes, Bitrix24 supports integration with third-party tools and services, allowing businesses to connect their existing systems and streamline their workflows.

Is Bitrix24 suitable for businesses of all sizes?

Bitrix24 offers flexible pricing plans and scalability, making it suitable for businesses of all sizes, from startups to large enterprises.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.


Twilio Pros

  • Powerful
  • Cloud based
  • SMS
  • Community
  • API for everything

Twilio Cons

  • No sales tools
  • No free users
  • No CRM
  • Platform

Bitrix24 Advantages

  • CRM+Call Center in one
  • International telephony
  • Unlimited users free
  • Ready to use in 5 minutes
  • Cloud and on-premise
  • iOS, Android, Mac, PC apps

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Your data ends up exactly where it should
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Bitrix24 is the perfect solution

Bitrix24 gives teams everything they need to plan, organize, and collaborate on work—all in one place.
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Integrated with your favorite tools

Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.
Learn more

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at) bitrix24.com.

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