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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 tips and updates
3 Key Concepts for Better Digital Marketing
Marketing
3 Key Concepts for Better Digital Marketing
Nowadays it’s hard to figure out how to improve your business's digital efforts because of surplus of information. Read these tips to spend your resources wisely.

3 min
Integrating WordPress Web Forms With Bitrix24 CRM
CRM
Integrating WordPress Web Forms With Bitrix24 CRM
If you are using WP and would like to receive leads from the site to your Bitrix24 CRM, please watch our video. 
2 min
Interview With Don Brown
Business development
Drive For Technology Over Biology Is A Big Mistake - Interview With Don Brown
Don Brown in our interview - what to do with unhappy customers and some tips about online customer service.
4 min
4 Marketing Principles That Haven't Changed
Marketing
4 Marketing Principles That Haven't Changed
Marketing methods can change dramatically. So here are four key marketing principles that underlie these unstable methods.

3 min
Bitrix24 Self-hosted Customization For Project Management
Tasks and projects
Bitrix24 Self-hosted Customization For Project Management
Bitrix Gold Partner, MAKE Interactive, from Netherlands prepared an interesting customization for projects in Bitrix24 Self-hosted.

4 min
Merging The CRM & Support Ticket System In On Premise Bitrix24
Applications
Merging The CRM & Support Ticket System In On Premise Bitrix24
MAKE Interactive has updated the CRM-Helpdesk integration significantly. The solutions draws on several features of Bitrix24, and merges them into a smooth ticket experience with a much improved interface for both client and support staff.

2 min
Xero Integration For Bitrix24 Is Available
Applications
Xero Integration For Bitrix24 Is Available
If you are using Xero accounting software, we have great news - you can now purchase a connector for Xero from our NZ partners.

3 min
Five Common Planning Pitfalls
Tasks and projects
5 Common Planning Pitfalls and How to Avoid Them
Plans are useful maps to follow in pursuit of a goal. But plans are never perfect, and these five common mistakes could turn the greatest plan into a disaster. 
5 min
How to add private app to Bitrix24 marketplace
Applications
How to add private app to Bitrix24 marketplace
Bitrix24 marketplace contains a number of applications that integrate other online services with Bitrix24. Now you can create your own private app.
1 min
New Bright & Informative Dashboards In Bitrix24 CRM (Year 2015)
CRM
New Bright & Informative Dashboards In Bitrix24 CRM (Year 2015)
Now your Bitrix24 Deals section has a new dashboard – a bright report page which reflects deals analytics. 

5 min
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