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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 tips and updates
New Automation Rules and Triggers in CRM
CRM
New Automation Rules and Triggers in CRM
We are glad to inform you that there are several new automation rules and triggers we've added to your Bitrix24 CRM.
1 min
Route an Outgoing Call from Phone to Browser
Contact center
Route an Outgoing Call from Phone to Browser
In Bitrix24 Contact Center module, if you rent a number or have a PBX connection and have a SIP device connected, the outgoing calls are made via this SIP phone by default. However, you can route the call from the device to the browser or the Bitrix24 Desktop app and back. Click to learn more.
1 min
Webinar Series Recording
Webinars
Webinar Series Recording
Thank you for your participation in our first episode of webinar series about sales funnels and deal cards. If you missed it or want to watch it again, there is a recording of live video.
1 min
Calls to Extension Numbers
Contact center
Calls to Extension Numbers
If you are using Bitrix24 Contact Center for client communication and have several agents, there is a cool option to configure extension numbers for each of your agents.
1 min
Connect Gmail Mailbox to Bitrix24
Bitrix24 tips and updates
Connect Gmail Mailbox to Bitrix24
As you may know, the Webmail module in Bitrix24 allows to connect most popular mailboxes to Bitrix24 in order to handle all your emails directly in your Bitrix24 account. Gmail can also be connected to Bitrix24 Webmail.
1 min
Change the Responsible Person in the CRM
CRM
Change the Responsible Person in the CRM
In Bitrix24 CRM there is an option to change the responsible person for a CRM element in case needed. You can change the responsible for a specific CRM element one by one or perform a group action for several items.
1 min
Bitrix24 Extranet and Intranet Users Comparison
Communications
Bitrix24 Extranet and Intranet Users Comparison
Besides intranet users in Bitrix24 account, there is also an option to add extranet users to Bitrix24. Please see this article for more information on extranet users and a difference between intranet and extranet users.
1 min
Starting to Work with your CRM System Webinar
Webinars
Starting to Work with your CRM System Webinar
At this webinar Dec 17 at 14:00 UTC, we are going to learn how to work with Sales Funnels and explore the basics of our CRM system set up. An understandable and illustrative example of how to work with it effectively.
1 min
Zoom Video Conferencing in Bitrix24
Communications
Zoom Video Conferencing in Bitrix24
Bitrix24 CRM and Messenger now integrate with Zoom. This means you can now use Zoom directly in Bitrix24 to communicate with your customers and team members.
2 min
How a Free Bitrix24 Plan is Going to Change after January 1, 2021
Bitrix24 tips and updates
How a Free Bitrix24 Plan is Going to Change after January 1, 2021
Please be informed that there are important changes coming to free Bitrix24 accounts after January 1, 2021.
2 min
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