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Bitrix24 tips and updates
New Automation Rules and Triggers in CRM
CRM
New Automation Rules and Triggers in CRM
We are glad to inform you that there are several new automation rules and triggers we've added to your Bitrix24 CRM.
1 min
Route an Outgoing Call from Phone to Browser
Contact center
Route an Outgoing Call from Phone to Browser
In Bitrix24 Contact Center module, if you rent a number or have a PBX connection and have a SIP device connected, the outgoing calls are made via this SIP phone by default. However, you can route the call from the device to the browser or the Bitrix24 Desktop app and back. Click to learn more.
1 min
Webinar Series Recording
Webinars
Webinar Series Recording
Thank you for your participation in our first episode of webinar series about sales funnels and deal cards. If you missed it or want to watch it again, there is a recording of live video.
1 min
Calls to Extension Numbers
Contact center
Calls to Extension Numbers
If you are using Bitrix24 Contact Center for client communication and have several agents, there is a cool option to configure extension numbers for each of your agents.
1 min
Connect Gmail Mailbox to Bitrix24
Bitrix24 tips and updates
Connect Gmail Mailbox to Bitrix24
As you may know, the Webmail module in Bitrix24 allows to connect most popular mailboxes to Bitrix24 in order to handle all your emails directly in your Bitrix24 account. Gmail can also be connected to Bitrix24 Webmail.
1 min
 Change the Responsible Person in the CRM
CRM
Change the Responsible Person in the CRM
In Bitrix24 CRM there is an option to change the responsible person for a CRM element in case needed. You can change the responsible for a specific CRM element one by one or perform a group action for several items.
1 min
Bitrix24 Extranet and Intranet Users Comparison
Communications
Bitrix24 Extranet and Intranet Users Comparison
Besides intranet users in Bitrix24 account, there is also an option to add extranet users to Bitrix24. Please see this article for more information on extranet users and a difference between intranet and extranet users.
1 min
Starting to Work with your CRM System Webinar
Webinars
Starting to Work with your CRM System Webinar
At this webinar Dec 17 at 14:00 UTC, we are going to learn how to work with Sales Funnels and explore the basics of our CRM system set up. An understandable and illustrative example of how to work with it effectively.
1 min
Zoom Video Conferencing in Bitrix24
Communications
Zoom Video Conferencing in Bitrix24
Bitrix24 CRM and Messenger now integrate with Zoom. This means you can now use Zoom directly in Bitrix24 to communicate with your customers and team members.
2 min
How a Free Bitrix24 Plan is Going to Change after January 1, 2021
Bitrix24 tips and updates
How a Free Bitrix24 Plan is Going to Change after January 1, 2021
Please be informed that there are important changes coming to free Bitrix24 accounts after January 1, 2021.
2 min
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